The challenge
Systemex Automation, a leader in its field, faced significant challenges in customer relationship management and business growth. The company needed a complete digital transformation to centralize customer and prospect data that was scattered across disparate systems. The lack of structure in the sales process limited the sales team's effectiveness, while numerous repetitive tasks reduced their productivity. Systemex also needed to modernize its online presence to improve prospect acquisition and engagement. The absence of formalized lead generation and nurturing strategies limited business development potential, and the company lacked a targeted approach to strategically engage high-potential accounts. Another major challenge was ensuring a complete and secure migration of data from their existing contact management system to a more powerful new platform.
The solutions
To address these challenges, a methodical and customized approach was deployed, centered on the integration of a robust HubSpot CRM platform. The team configured a tailored HubSpot instance with adapted sales pipelines, custom properties, and dashboards specific to Systemex's needs. A comprehensive and secure data migration was carried out, analyzing the legacy system, mapping relevant fields, and ensuring data integrity.
Personalized, multi-channel lead nurturing campaigns were developed, segmented according to personas and prospect lifecycle stages. An account-based marketing (ABM) strategy was implemented, identifying key accounts and developing targeted campaigns with personalized content. High-performing lead generation campaigns were launched on Google Ads and LinkedIn, with continuous optimization to maximize return on investment.
The strategic redesign of Systemex's website emphasized user experience, SEO, and lead generation, with complete HubSpot integration. Finally, personalized and automated prospecting sequences were created for the sales team, enabling them to initiate engaging conversations with prospects and maximize the effectiveness of their sales approach.